Upright UK Ltd Guarantees
Our guarantees are as follows:Service:
When a quotation is requested we guarantee to get the quote back to you within the timescale agreed.When we receive an email from you or on the rare occasion we miss your call, our commitment to you is we guarantee to respond within one working day.
You can rest assured that one call fixes all as we are passionate about finding a solution!
Creativity:
We provide fit for purpose solutions that, wherever possible, exceed your expectation every time. If our design is not right first time, and the design brief remains unchanged,we guarantee that we will submit up to a further two amended designs free of charge.We guarantee we will provide you with a detailed risk assessment at the close of a project along with a material breakdown free of charge. We guarantee a seamless transition from the initial design to final implementation when using us throughout the process.
Ethical:
We guarantee that all domestic & overseas factories are subject to regular audits that ensure they comply to strict ethical, humanitarian & environmental standards.Quality:
We guarantee a full free of charge replacement of any faulty items produced.Our delivery guarantee applies to projects with unchanged specifications after the agreed amendment period and is exempt from natural disasters, extreme weather or acts of god.
